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Quality assurance of our services

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The management and employees are committed to implementing and maintaining an effective quality system.

We aim to:

  • satisfy our clients by continually exceeding their needs and expectations
  • enhance our reputation for consistency and excellence by delivering quality services that represent real "value for money".

We conduct periodic reviews to ensure that our service quality is maintained at our anticipated standards of excellence based on pre-determined criteria.

In addition to a review of our services to our clients we also conduct periodic reviews to our client billings to ensure that our clients receive "value for money".

We may also ask you from time to time to provide us with your feedback on our services.  Of course you don't need to wait until we ask for your feedback.

All feedback is taken seriously and we always look for ways that we can improve our services to you.